AUREM Care, which operates Hillcrest care home in Frodsham, has been recognised as one of the top 20 mid-sized care home groups in the United Kingdom.

This independent accolade, awarded by carehome.co.uk, is based on reviews from residents, their families, and friends, highlighting the exceptional care and support provided across its portfolio of care homes.

With an impressive overall score of 9.6 out of 10, Aurem Care stands out for its commitment to excellence in care, compassion, and resident well-being.

The Top 20 Mid-Sized Care Group Award for Aurem Care is a testament to the outstanding service and dedication demonstrated by the staff at Hillcrest, which has an impressive 9.8/10 score, who go above and beyond to ensure the highest standards of care for every resident.

Reviews from family members and residents themselves paint a vivid picture of a caring, attentive, and supportive environment, where individual needs are met with kindness and professionalism.

One family member said: "‘My mother is well cared for and is very happy and content at Hillcrest. The staff are amazing.

"They are very professional and caring. Communication between myself and the staff is very good. I am kept informed of any issues regarding my mother. I am pleased my mother is well cared for and safe at Hillcrest."

Leah Marsh, chief executive of Aurem Care, said: "We are deeply honoured to be recognised for our dedication to providing the highest quality care.

"This award, which is all the more gratifying because it is based on the experiences of our residents and their families and friends, is a reflection of hard work and the loving, compassionate environment created for our residents every day.

"We are committed to maintaining these high standards and continuing to make a positive difference in the lives of those we care for."

Hillcrest manager, Lorraine Purvor, said: “This award is testament to the hard work and dedication of the team at Hillcrest, who go above and beyond every single day. We’re also grateful for the support we receive from the company, which enables us to deliver the highest quality of care.”