A FRODSAM firm has been declared a '5 star' employer by its own employees.

All employees of the Home Instead home care company were invited to take part in an anonymous survey by independent employee engagement experts WorkBuzz.

The company is delighted to have received an impressive employee engagement score of 94, a rating that few companies achieve.

A total of 94 per cent of care professionals said they are proud to work for Home Instead, while 97 per cent said they would recommend Home Instead’s services.

Those who receive the company’s care were also surveyed, leading to exceptionally high satisfaction scores. This includes 100 per cent of clients saying Home Instead supports them with their care requirements and 94 per cent of clients saying their appointed care professional has an excellent understanding of their care needs.

One review from a daughter of a client reads: “The Frodsham Home Instead team looked after my father for several years, enabling him to stay in his much-loved own home.

"Every team member was professional, thoughtful and, importantly, great fun. They really took the time to get to know Dad, his likes and dislikes and treated him with great care and respect.

“Dad received up to five visits a day and always looked forward to them. The team inspired huge confidence in us as a family. The management team were equally kind, efficient and a huge support to us. We feel incredibly lucky that Dad had the opportunity to be looked after by such a great group of care professionals.”

The owner of Home Instead Frodsham, Brian Moynihan is calling for more people to come on board and join the team who have praised the company for being a supportive employer. There are five care professional vacancies on offer for people who want to begin or further a career in care.

Mr Moynihan said: “I’m very proud of our team here – and I’m even more proud that their feedback has enabled us to win this 5 star award. We’ve been working hard to create a culture in which everyone feels part of our family – somewhere that you’re trusted and receive all the support you need.”

Steven Frost, CEO at WorkBuzz, added: “The 5 Star programme is based on confidential employee feedback to identify organisations where employees are proud to work there, feel motivated to do their best work, and would recommend it as a great place to work – all signs of a great culture.

"The award demonstrates Home Instead’s commitment to creating an environment which improves their employees working lives and enables them to thrive.”

To find out more about Home Instead Frodsham, Runcorn, Widnes and the home care services they provide, please call 01928 733020 or visit www.homeinstead.co.uk/halton