A CHESTER car dealership has been praised by the automotive marketplace experts Auto Trader.

Evans Halshaw Ford Chester has achieved the gold standard in customer service, after securing Auto Trader's Highly Rated status for 2023. It is the only store in Cheshire to achieve the rating.

A significant accolade in the automotive sector, the awards are based on the reviews and feedback provided by genuine Auto Trader customers over the past year.

Winning retailers must meet set criteria to achieve the Highly Rated award, which includes maintaining an average review rating of at least four stars on Auto Trader's marketplace.

Kim Costello, Chief Customer Officer at Pendragon, said: "We are delighted to be able to display the Highly Rated award at Evans Halshaw Ford Chester, following a year of incredible customer service and aftercare. The awards confirm the positive experience so many car-buyers have with us, and our commitment to exceptional customer service across every single Evans Halshaw, Stratstone and CarStore location.

The Chester store, which is located on Sovereign Way, is joined by 33 other winning Pendragon stores across the UK, comprising sites from its Stratstone, Car Store and Evans Halshaw businesses.

"At Pendragon, our aim is to be the gold-standard for customer-focused service by putting our customers at the heart of everything we do," said Gary Armstrong, Managing Director of Evans Halshaw.

"We congratulate all of our associates in Chester who have worked so hard to achieve this award."

Evans Halshaw took home 24 awards in total. Over 1,500 retailers have been recognised as Highly Rated by their customers on Auto Trader.