RESIDENTS are overjoyed at a Tarporley care home as a new facility has meant they have been able to spend time with their loved ones.

Barchester Healthcare has implemented a visiting suite for residents at Iddenshall Hall care home to allow them to continue to spend time with their loved ones for the autumn and winter seasons, in addition to the outdoor visiting that has been on offer for those able for many months.

Balancing resident well-being and safety is at the forefront of Barchester Healthcare’s thinking and they understand how important it is for residents and their family and friends to be able to spend time together in the safest way possible.

There has been much careful planning and preparation for this moment by Barchester Healthcare, who run Iddenshall Hall and Beeston View care home.

It was welcome news for their residents and family and friends as we enter the colder season meaning catch-ups can continue to take place, instead of, or in addition to, outdoor visiting already offered for those able.

The visiting suite has been designed with both comfort and safety in mind, and has been recently adapted from a room which is accessible internally by residents and externally by visitors.

The room is similar to a living room with comfortable furnishings and heated to create a welcoming and warm environment for residents to continue to spend time with their loved ones in the upcoming months.

The room has an intercom system fitted so residents can clearly communicate, and engage in conversation, whilst being able to see their friends and family through a Perspex glass divider fitted for safety to prevent the spread of Covid-19.

Infection control protocols and safe social distancing are in place for every visit, including a hand sanitiser station before entry. Cleaning at Iddenshall Hall care home will take place after each visit to ensure chairs, seats, hard surfaces including windowsills, and the Perspex glass divider are wiped down appropriately.

The feedback from families to date has meant that the majority of people would accept unusual arrangements if it meant being able to see their loved ones while also keeping themselves safe, as a temporary measure.

Barchester Healthcare hope to allow visits again as normal once it is safe to do so following government guidance.

Patricia McCormack, general manager at the home, said: “The designated visiting suite has been a much welcomed development for our residents at Iddenshall Hall to continue to receive much looked forward to visits from their loved ones, as the weather changes.

"Alongside the continued offer of outdoor visiting, the visiting suite visits are well organised, and a lot of safety measures have been put in place to keep everyone safe. It was wonderful to see how happy it made the residents and their relatives in a warm and cosy environment.”