ELDERLY residents have been left confused and inconvenienced by a lack of bus timetable information, an angry councillor has said.

Broughton councillor Klaus Armstrong-Braun said that earlier this month, the Arriva 13 service was changed and became the number 3 - running from Broughton to Chester.

However Cllr Armstrong-Braun said despite the change coming in well over a week ago, the new bus times have not yet been reflected in the information at bus stops across Broughton.

“It’s appalling,” he said.

“The bus times have changed but there have been no updates to the timetables at all. It’s a major inconvenience and it is causing confusion, especially among the elderly who use the buses.”

An Arriva spokesman said: “Arriva notifies the local authority as soon as any changes to bus times or services are made. Bus stops and information located in/on the bus stop is the responsibility of the local authority.

“Arriva have produced new timetable leaflets and posters, these were distributed to every household in Broughton Village.

“Arriva has offered assistance to the local authority in this instance to assist them in updating their bus stop information.”

Steve Jones, chief officer Streetscene and Transportation said: “Flintshire County Council can confirm that there have been a number of changes to commercial services within the Broughton area for which the necessary timetables have been updated where possible. Any locations that are currently outstanding will be updated by January 31. In addition, timetables associated with the introduction of the councils subsidised Service 29 have also been updated and distributed to local communities.

“Timetable information relating to all services operating within Flintshire is available on the councils website. Passengers can also call Traveline Cymru on 0800 464 00 00 for travel information.”